You just experienced a Third-Party Host
Your guests are already coming through this door.Have a Host waiting.
DoorDash or Uber Eats may deliver the food — your restaurant should still be the one taking care of the guest. Sticky helps you welcome them, help them, listen to them — and give them a reason to come back.
What just happened
That QR wasn't really about the QR.
- It was a way for the restaurant to take care of a guest who came through someone else's door.
- The delivery platform delivered the food. The restaurant's Host took it from there.
- A warm welcome. A little gift. A chance to share feedback. An invitation to come back. That is Guest Care — extended beyond the dining room.
1
Third-party order becomes a moment of hospitality.
1 scan
Opens a branded Host experience for your guest.
1 tag
All it takes to put a Host on the order.
How it works
Four steps. One Host at the door.
Place a Sticky tag on the order
A small branded QR tag goes on the delivery bag or container. Simple for staff. Easy for guests to notice and scan.
Guest scans. Guest is welcomed.
They land on a page that feels like hospitality — a personal message, chef's tips for their meal, a small gift from you.
Give them a reason to engage
Offer points, a thank-you, useful food tips or something fun. Value comes first. When guests choose to engage, an anonymous order can become a known relationship.
Keep taking care of them
Invite them back, respond to feedback, introduce direct ordering or send a thoughtful offer later. The delivery may end at the door. Guest Care does not have to.
What your guest sees
You just experienced it.
The page you landed on when you scanned is the point. Your guest sees the restaurant, your welcome, your useful content and your invitation to return — not a generic loyalty screen.
Guest landing page
A little something for you
From [Your Restaurant] — thanks for ordering with us tonight.
Customised with your name, logo and message.
“Third-party delivery gets the food to the guest. Our Host lets us take care of what happens after that.”
Hoa Viet South Sac - Third-Party Host pilot
The bigger picture
This is one of three doors.
Third-Party Host is an easy place to start. But it is only one part of a broader Guest Care system across the different ways guests reach your restaurant.
Third-Party Host
Welcome delivery guests, collect feedback, offer value and build a relationship beyond the transaction.
Dine-in Host
Your own digital front door — with ordering, loyalty, personalization and a warmer direct guest experience.
Online Host
Help guests while they dine, collect feedback, recognize regulars and make service easier for the team.
The bigger idea
Different doors. The same standard of care.
- Guests may come through your dining room, your own website, or a third-party delivery platform. Sticky gives each door a Host — and connects those experiences into one Guest Care layer.
- Know who your guests are. See how they engage. Learn what needs attention. Give people a reason to return — without asking your staff to become marketers.
Get started
Put a Host at your third-party door.
Free to start. No credit card. We'll help you set up your branded Host page and get your first QR tags ready to use.
We'll reach out within one business day. No spam, no pitch decks — just help getting your first Host live.